CUSTOMER SERVICE HOURS
RSD DRILL WALK-INS RQW MEMBERS ONLY
MONDAY: CLOSED
TUESDAY, WEDNESDAY, THURSDAY:
0800-1000 RQW MEMBERS & DEPENDENTS ONLY
1000-1200 CLOSED
1200-1600 APPTS ONLY
FRIDAY: CLOSED
Schedule an appointment at ID Card Office Online
PLEASE BRING THE FOLLOWING APPROPRIATE DOCUMENTS
IF YOU ARE MORE THAN 15 MINUTES LATE FOR YOUR ID CARD APPOINTMENT, YOU WILL BE ASKED TO RESCHEDULE.
- ALL INDIVIDUALS MUST BRING 2 FORMS OF ID WHEN GETTING A NEW CAC.
- BE PRO-ACTIVE AND COME IN ADVANCE (AS EARLY AS 3 MONTHS PRIOR) AS ISSUES MAY ARISE WITH DEERS.
- DO NOT WAIT FOR YOUR CAC TO BE EXPIRED TO GET A NEW ONE, AS IT WILL BE CONFISCATED AT THE GATE.
- IF YOUR CAC WAS CONFISCATED BY SECURITY FORCES DUE TO BEING EXPIRED, YOU WILL STILL HAVE TO PROVIDE 2 FORMS OF ID.
- IF YOU DO NOT HAVE 2 FORMS OF ID, YOU WILL BE TURNED AWAY!!
- WE CANNOT ISSUE A NEW CAC WITHOUT 2 FORMS OF ID.
- PICTURES, PHOTOCOPIES, EMAILS, PDF’S ETC. WILL NOT BE ACCEPTED, ONLY ORIGINAL DOCUMENTS!!
THANK YOU FOR YOUR UNDERSTANDING!
Department of Defense List of Acceptable Identity Documents
Applicants are required to provide two forms of identity, source documents, in original form. The identity source documents must be bound to that applicant and shall be neither expired nor cancelled. If the two identity source documents bear different names, evidence of a formal name change must be provided.
Primary Identity Source Document
- U.S. Passport or a U.S. Passport Card
- Permanent Resident Card or an Alien Registration Receipt Card (Form I-551)
- Foreign Passport
- Employment Authorizations Document that contains a photograph (Form I-766)
- Driver’s license or an identification (ID) card issued by a state or possession of the United States provided it contains a photograph
- U.S. Military ID card
- U.S. Military dependents ID card
- Personal Identity Verification (PIV) Card
Secondary Identity Source Document
The secondary identity source document may be from the list above, but cannot be of the same type as the primary identity. An expired Common Access Card (CAC) or Uniformed Services Identification (USID) card may be used as a secondary identity source for reissuance of the same type of identification card, but is acceptable for initial issuance.
- U.S. Social Security Card issued by the Social Security Administration
- Original or certified copy of a birth certificate issued by a state, county, municipal authority, possession, or outlying possession of the United States bearing an official seal
- ID card issued by a federal, state, or local government agency or entity, provided it contains photograph
- Voter’s registration card
- U.S. Coast Guard Merchant Mariner Card
- Certificate of U.S. Citizenship (Form N-560 or N-561)
- Certificate of Naturalization (Form N-550 or N-570)
- U.S. Citizen ID Card (Form I-197)
- Identification Card for Use of Resident Citizen in the United States (Form I-179)
- Certification of Birth Abroad or Certification of Report of Birth issued by the Department of State (Form FS-545 or Form DS-1350)
- Temporary Resident Card (Form I-688)
- Employment authorization document issued by Department of Homeland Security (DHS)
- Employed authorization document issued by DHS with photograph (Form I-688B)
- Foreign ID with Photograph
- Driver’s license issued by a Canadian government entity
- Native American tribal document
- Foreign Birth Certificate with certified English translation (USID ONLY)